Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect the personal information you share with MaximalBet Casino when you register, place bets or use our services. We take your privacy seriously and describe below what data we process, why we process it and how you can control your personal information.

Types of data we collect

Personal data

When you create an account or contact us we collect personal information such as your name, date of birth, email address, phone number and proof of identity or address where required for verification. We also record payment details needed to process deposits and withdrawals.

Technical data

We collect device and connection data including IP address, browser type, device identifiers, operating system, and location data where necessary to provide the service and protect accounts. We also log activity data such as pages visited and choices made on the site.

Transactional and activity data

We keep records of deposits, withdrawals, bets, game history and wagering activity to support account management, payments, dispute resolution and compliance with applicable requirements.

How we use your information

We process your data to operate your account, verify identity, process payments, handle support requests and detect or prevent fraud. We also use aggregated or anonymised data for service improvement and analytics. Where you have given consent, we may send you marketing messages; you can withdraw consent at any time.

Data protection and storage

We store personal information securely and limit access to authorised staff and service providers who need it to perform their roles. We use industry-standard technical and organisational safeguards to protect data in transit and at rest. We retain information only for as long as necessary for the purposes set out in this policy and to meet legal or regulatory obligations.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, to remember preferences, and for analytics. These tools help improve performance and detect suspicious activity. You can control most cookies through your browser settings and, where available, via your account preferences.

Information sharing and third parties

We may share personal data with third-party providers who perform services on our behalf, such as payment processors, identity verification services and cloud hosting providers. We may also disclose information if required by law or to protect the safety of users and our services. All third parties we work with are required to keep data secure and only use it for the purposes we permit.

User rights

You have the right to request access to your personal data, to ask for corrections, to request deletion where permitted, to object to or restrict processing and to request data portability. You may also withdraw any consent you have given for marketing communications.

Access, correction and deletion of data

To exercise your rights or to request a copy of the personal information we hold, contact our support team at [email protected]. We will respond to verified requests in line with applicable requirements. In some cases we may need to retain certain information for legal or regulatory reasons.

Privacy policy updates

We may update this policy from time to time. Significant changes will be posted on this page with an updated effective date. We recommend you review this page periodically to stay informed about how we handle your personal information.