MaximalBet Casino Terms of Use

These Terms and Conditions explain the rules for using MaximalBet Casino and the relationship between us and you as an account holder. By creating an account or using the platform, you agree to follow these terms and any rules that apply to a particular service or promotion. Please read them before you play and contact us if anything is unclear.

Account responsibilities

You are responsible for providing accurate account details and keeping them up to date. Keep your login details private and tell us promptly if you suspect that someone else has accessed your account. Activity carried out through your account may be treated as your activity, so you should check your transaction history and contact support if you notice anything you do not recognise.

We may ask you to verify your identity, address or ownership of a payment method. Documents may also be requested before a withdrawal, including if your account has been verified previously. You should respond with complete and accurate information so that we can review your account and any pending requests.

Eligibility requirements

You may use MaximalBet Casino only if you meet the legal age and other requirements that apply to you, and if access to the platform is permitted where you are located. You are responsible for checking whether your use of the platform is lawful. We may restrict or close an account if eligibility requirements are not met or if the information supplied during registration cannot be verified.

Acceptable platform use

Use your account for your own activity and do not attempt to interfere with the platform, other accounts, games or payment processes. We may review unusual activity and apply account limits or suspend access while we investigate a suspected breach of these terms. Any action we take will depend on the circumstances and the information available to us.

Gambling should remain within limits you can afford. Account controls, including time and spending limits and self-exclusion, are available if you need to manage or stop your activity.

Bonuses and promotions

Each promotion has its own eligibility, expiry and wagering rules. Check the applicable terms before taking part, as they take priority where they differ from the general bonus rules. Unless a promotion states otherwise, bonus wagering is 30 times the applicable wagering base. Games may contribute at different rates towards that requirement.

Cash funds are used before bonus funds. Winnings generated while a bonus is active are credited to the bonus balance. If you request a withdrawal before completing the required wagering, the bonus and associated bonus winnings will be cancelled.

Deposits and withdrawals

You must make at least one deposit before requesting a withdrawal. Each deposit must be wagered at least once before it can be withdrawn. Where possible, withdrawals are returned through the method used to deposit. Available methods and processing times depend on the payment route.

We may carry out identity, address and payment checks before approving a withdrawal. A request may remain pending while those checks are completed. Your payment provider may also apply its own charges or processing times.

Disputes and complaints

If you believe an account balance, transaction or other decision is incorrect, contact our support team by live chat or email. Please provide the relevant account and transaction details so we can review the matter. We may ask for further information and will explain the outcome once our review is complete.

Changes to these terms

We may update these Terms and Conditions to reflect changes to the platform, its rules or applicable requirements. The current version will be made available on the platform. You should review it from time to time, particularly before using a promotion or making a transaction. If you do not agree with updated terms, you should stop using the platform and contact us about your account.